top of page

FAQ's

How do I transfer my place to someone else?

PLEASE NOTE: Transfers for our event on 22 June 2024 close on Monday 17 June 2024. To transfer your place to someone else you will need the confirmation email you received when you signed up. 

​

- Click the 'Go to my participant dashboard'

- On the dashboard page scroll down to 'TRANSFER MY REGISTRATION' and enter the email address of the person you want to take your place

- Click on 'Transfer my registration'

​

That's it! It is now down to the new person to complete the transfer. After completing this process your registration will be transferred to your friend. Please note, there is an admin fee to use this transfer option. Also the money for the ticket will not be automatically refunded, you will need to sort the cost of the ticket out between yourselves. Finally the cost of the ticket will be the current ticket sale price and not necessarily what was originally paid, plus the admin fee.

​

​
What does Mud Monsters Run involve?

All events are held at the Mud Monsters site in East Grinstead, West Sussex.  You can choose whether to run 7km or 14km (two laps of 7km route). It consists of a fun, challenging run through the lovely Sussex countryside, which combines fields, woods, puddles, swamps and streams with lots of challenges and obstacles along the way and of course mud, mud and more mud. At the end every runner will get a medal to prove that you made it as well as free photos to download after the day.

​

​
Entry fees

Online entries close midnight on Tuesday 17 June 2024. For details on current prices please check our pricing page here

​

​
First Aid

We always have a brilliant medical team onsite at the race providing first aid. The first aid area will be located in the event village. 

 


Who can compete

Pretty much anyone can compete, we welcome a wide range of fitness abilities. Mud Monsters Run is designed so that most people can get around and if you run fairly regularly then you should be fine, but it is amazing what a bit of determination can do on the actual day. Of course your safety is important to us and you may need to consult your doctor before the race. To take part you must be at least the age of 16 on race day to run on your own.

​

Aged 12 - 15
We have lowered our minimum age so now those aged 12-15 can run too. In order to run you must have a waiver signed by a parent or guardian and have an adult run the race with you. You must also enter any wave from 10.15am onwards. If there are any questions regarding this please feel free to send an email to info@mudmonstersrun.co.uk

 


Key / Kit Storage

There will be a supervised key drop at the cost of £1 available should you need to use it. If you would like to put a larger bag into storage there will be a small charge of £3 for this. The key/bag drop will be manned by one of the charities we work with so any money paid for bag storage will all go to that charity.

 

Please note that the event organisers cannot be held responsible for any losses and we recommend you do not bring valuables with you.

 


Parking

Parking will be available at the site for £5 per car at the gate, cash only please. We will donate a percentage of this money to the charity who will be overseeing the car park for us on the day.

 


Photo’s

We will have a brilliant photography team from Epic Action Imagery with us on the day so make you’re wearing a nice big cheesy grin. All our photos will be available for free on the web after the race so make sure you keep your race number visible then the photographers can tag you, making the pictures easier for you to find.

​

​
Race numbers

You will collect your race number headbands from registration on race day. 

 


Food and Drink

Hot and cold food and a range of drinks will be available on the day.

 


Refunds – Cancellation Policy

As with most sporting events we state in our terms and conditions that we are unable to offer refunds or move you to one of our other events after you have booked and paid for your place. You can however make a substitution via your account up until 4 weeks before the run if you can find someone willing to take your place, please note there is an administration fee involved in this process and you will need to sort the money for the price of the ticket out between yourselves. We do work with a company called BEticketing (previously Circle Ticketing), where you can add insurance to your booking which will cover you in the event of illness, injury etc.

 

You can view our refund policy here

 


Results

Our events are not chip timed so there will be no results after the event. You will however still be emailed after the event with the link to the photos and other important information you need to know.

 


Health and safety

Health and safety forms must be read, signed and returned to us or you will not be allowed to start the race.

 


Showers / Washing facilities

We have changing rooms facilities so you can get changed after the race. We will not have showers available.


Toilets

There will be toilets on site for runners and spectators.

 


Spectators

We encourage spectators to come along on the day to watch all the muddy fun and cheer all the runners on, unlike some mud runs we do not charge for spectators.  There will be designated viewing areas that spectators must remain in, all dogs MUST be kept on leads at all times and we ask you to keep an extra close eye on little ones. 


Start times

Competitors will start in groups at timed intervals. You can choose your start time when you go through the booking process.

 


Team incentive

When you enter as a team you will get the chance to assign yourself as the team captain. If you are the team captain and you add 10 people to your team you will earn one of our fluffy Mud Monsters Run hoodies which you can see here which you can collect on race day. You can reserve the spaces in your selected wave time for your other team members for 30 days.  When you have signed 10 people up to your team please email us at info@mudmonstersrun.co.uk to let us know what size you would like. Please note we do not monitor this automatically so if you would like your freebies you must get in touch with us.

  • 10 team members = FREE Mud Monsters Run Fluffy Hoodie

  • 20 team members = 1 x FREE race ticket 

 


How to set up a team

The person setting up the team can choose to become the Team Captain.

  • Select the team distance that you would like to enter and click the 'Register a team' button.

  • Enter your team name

  • Enter the number of places you need for your team, including your's

  • Select the start wave you want to run in. You can reserve the places in this wave for the whole of your team for 30 days. After this time they will be released and if the start wave sells out you may not be able to all run together. 

  • Click 'Create the team'

  • Enter your details

  • Select a T-shirt option if you would like to add one

  • Sign the waiver

  • At the end of the form you have the option to finish and pay for your space or add the details of another team member and pay for them by clicking 'Add Participants' (you and any extra team members will take up the spaces of the team size you selected earlier)

  • Once you have paid, your confirmation email will be sent to you which will include your team details such as Team name (make sure you pass this information onto other team members) as well as a URL link which will allow others to join your team and your Team code. Send all this information to anyone you want to join your team

 


How do team members join my team
  • The Team Captain will need to share the Team Name, or the URL and Team code that were sent in their confirmation email when they signed up

  • When the team members enter the URL they will see all the team details and be given the option to 'Join team'

  • They then enter all their details into the form

  • At the end of the form they will have the option to finish and pay for themselves or add the details of another team member and pay for them as well

  • Once payment has been made the confirmation email will be sent

 


What to wear

We HIGHLY recommend you wear trail, cross country or fell running shoes which have grippy soles, these give you so much more traction on the course and greatly reduces the risk of you slipping over and injuring yourself. Moulded football boots have also been recommended in the past and are fine for the muddy areas but please be extra careful in these boots on obstacles as they will provide little to no grip when climbing etc. Normal trainers are not ideal and can be dangerous due to how slippery the course can get, you will probably get round but when they get muddy they just slip and slide which is both frustrating and can lead to accidents. Shoes that might be dangerous will not be allowed, there will be NO spikes allowed on the day our officials will be checking footwear on the day and if they are deemed to be dangerous you will not be allowed to run. 

​

We recommend that you wear lightweight clothes that will dry quickly, even if it’s cold as heavy or thick clothing will retain the water and not only weigh you down but also make you colder.  Long sleeves and bottoms might help protect you from scratches.  It’s also a good idea to bring a change of clothes with you so you can relax and enjoy yourself in some clean clothes after you’ve run.

 


Can I run for charity?

We support a number of charities which can all be viewed here. We would love it if you also chose to support one of these charities as well but if you decide to run for a different charity we will be equally as pleased. However, you do not have to run for charity.

 

 
What if the run is sold out?

If a run is showing as sold out before race day then we will no longer be able to add anyone else beforehand, this means we have reached our capacity. Our races are very popular and have previously sold out so we would recommend if you are running with friends or as a team that you get everyone to register as soon as possible to avoid people not being able to run. We do normally have on the day entries if you need to enter at the last minute. For any further information on this please email info@mudmonstersrun.co.uk

​


My pre race email has not arrived

Pre race emails are sent out about 7-10 days before each event and all runners will need to collect their registration packs at the check-in tent on site on race day.

 

 

​

​
 

 

 

​
 

What to Wear
Teams

Follow us

  • Wix Facebook page
  • Instagram Social Icon
bottom of page